More specifically, in order for customers to use our services with confidence, laws and regulations related to the handling of personal information, guidelines stipulated by the country and other regulations / personal information management system requirements（JIS Q 15001:2006）will be followed by executives and all company employees. We will take such reasonable security measures in addition to appropriate preventative / corrective measures against unauthorized access to personal information, disclosure of personal information, loss, maintaining internal rules to manage the risk of such damage/destruction.
We appropriately acquire, use and provide the personal information concerning the company’s business operations, employee employment, personnel management etc. within the scope of the previously specified purposes, to the extent necessary for achieving the purpose of use. We will not handle personal information beyond the purpose (outside purpose of use). Furthermore, we will take appropriate measures to ensure its enforcement.
We will establish internal regulations towards the handling of complaints and consultations regarding the handling of personal information, in order to respond promptly and sincerely to such inquiries.
We will thoroughly disseminate these to executives and all employees, review our company's personal information protection management system as necessary, and continually improve the personal information protection management system in light of the business environment etc.
Date enacted：1st Dec 2016
Last revision date：1st Dec 2016
Representative Director Ryota Hayashi
Personal information refers to the information entered when using this service (e-mail address, etc.) and other opinions, requests, complaints, contents of inquiries and any information obtained through obtaining such information etc. which on its own or when combined can allow for the identification of a specific individual.
We will acquire personal information through lawful and appropriate means and will not acquire personal information in an unauthorized manner contrary to the will of the customer. Furthermore, when collecting personal information from third parties, we confirm whether the personal information to be acquired has been properly acquired by the information provider.
We will use the acquired personal information within the scope of the following purposes of use. We will also take necessary measures to prevent non-purpose use, and handle personal information appropriately.
We will not disclose / provide the personal information of customers to third parties without the consent of customers. However, in the following cases, personal data may be disclosed / provided without your consent.
When providing acquired personal information to an outsourcer, we will conduct a strict investigation on the outsourcer and will conduct necessary and appropriate supervision in order to protect privacy. We may delegate information to the contractor who has entered the confidentiality agreement, by telephone, Direct Message, e-mail or other means through a third party acting on behalf of our company under our supervision.
1) Where there is a risk of harming the life, body, property or other rights and interests of the customer or a third party
2) Where there is a risk of seriously hindering the proper implementation of our business
3) In case of violating other laws and ordinances
1) Concerning the personal information that may be disclosed
Personal information that may be disclosed is defined as follows in 22.214.171.124 of JIS Q 15001: 2006. 『A business operator has the right to respond to requests by the requester for notification of use, disclosure, revision of content, addition or deletion of content, suspension of use, elimination of information or suspension of provision to third parties for the personal information that composes a collection of systematic information that be searched using an electronic calculator or has been systematically organized and categorized using the formation of table of contents or signs to be able to easily search for specific individual information.
2) "Personal information subject to disclosure" possessed by the Company
(1) Personal information of customers gained through the company’s business operations (Does not include personal information obtained from consigned tasks provided by outsourcing company)
(2) Personal information concerning business partners
(3) Personal information concerning employment management of all employees of the company
(4) Personal information of those wishing to join our company
(5) Personal information of those that have made inquiries
3) Applying for disclosure request
For the request for disclosure, please contact the above-mentioned "Personal Information Inquiry Window". For requests of notification, disclosure, revision, addition/deletion, suspension of use, deletion or suspension of provision to third parties, of information held by the company, please fill out the necessary information on our company specified documents and submit it.
4) We will confirm your identity upon disclosure requests. In some cases, we may require you to send official certification by post.
※ For attorneys we will ask you to submit an authorization letter and we will take the necessary conformational procedures. In addition, in the case of setting up an attorney it is necessary to submit a copy of the official certification between the principal and the attorney. Furthermore, we do not accept any requests concerning the issue made through telephone, mail, fax etc. so please submit the necessary documents using registered mail.
※ In the case of a minor or a legal representative of an adult, we will need confirmation with a document certifying the legal representative right.
5) Disclosure Request（「Notification of purpose of use」「Disclosure of disclosable personal information」requests can command a fee of up to 1,000 yen. We will contact you separately if it will exceed this amount.
For inquiries, complaints and consultation concerning the handling of personal information please contact our “Personal Information Inquiry Window” below.
Finatext Ltd Personal Information Inquiry Window
Personal Information protection manager: Representative Director CFO／COO
Contact: Email firstname.lastname@example.org